Division 2 — D-Ruby Appliance Repair

Home Appliance Repair
Greater Moncton, NB

Professional on-site diagnosis and repair of major household appliances. Led by a Red Seal Industrial Control Technician with 20+ years of systematic diagnostic experience.

Service & Diagnostic Fee: A service call and diagnostic fee applies to every confirmed appointment. The exact amount is disclosed clearly before payment during secure online booking, so you can review it and decide before committing. The fee covers the appointment reservation, travel and on-site diagnosis. Parts and repair labour are quoted separately and require your approval. Extended areas (Shediac, Petitcodiac, Sussex): a travel surcharge may also apply — confirmed before your appointment.

Book a Repair Call 506-871-8564

Select Your Appliance to Begin

Click an appliance to go directly to the booking form

How Appliance Repair Works

Transparent, professional, and no surprises from start to finish.

1
Book Online
Select your appliance and preferred date. Fee is disclosed and payment secured before confirmation.
2
Appointment Confirmed
Your payment confirms the slot. We contact you to finalize the exact arrival window.
3
Technician Arrives
Our Red Seal technician arrives at your home at the agreed time — prepared with your appliance details.
4
On-Site Diagnosis
Systematic on-site diagnosis of the fault. Findings explained clearly to you.
5
Written Estimate
A clear written repair estimate is provided covering parts and labour. Nothing starts without your approval.
6
You Decide
You review the estimate and decide. No pressure. The diagnostic fee applies either way.
7
Repair & Invoice
If approved, work is completed. A full invoice is issued. 30-day warranty on the repaired fault.

Service Area

Core Service Area
Moncton, Dieppe, Riverview
Service and diagnostic fee applies. No additional travel charge.
Extended Area
Shediac, Petitcodiac, Sussex & surrounding communities
Service and diagnostic fee applies. Travel surcharge may apply — confirmed before your appointment.

Unsure if your location is covered? Call us: 506-871-8564

All Major Brands

We diagnose and repair appliances from all major manufacturers

Samsung LG Whirlpool Maytag GE Bosch KitchenAid Frigidaire Electrolux Amana Kenmore Miele

Frequently Asked Questions

How much does the service call and diagnostic fee cost?+
A service call and diagnostic fee applies to every confirmed appointment. The exact amount is disclosed clearly to you during the secure online booking process — before any payment is taken — so you can review it and decide whether to proceed. The fee covers the appointment reservation, travel to your home within the core service area, and on-site diagnosis of the appliance. Parts and repair labour are quoted separately after diagnosis and require your written approval before any repair work begins.
Is the fee charged if I decide not to proceed with the repair?+
Yes. The service call and diagnostic fee is payable for every confirmed appointment regardless of whether you approve the repair. It covers the technician's travel and on-site diagnostic time. No repair work begins until you review and approve the written estimate — you are always free to decline the repair.
Can I have a second appliance assessed during the same visit?+
Yes. If you would like a second appliance assessed during the same appointment at the same address, an additional assessment fee applies for each additional unit. Contact us to discuss this when booking.
Which appliance brands do you repair?+
We service all major home appliance brands including Samsung, LG, Whirlpool, Maytag, GE, Bosch, KitchenAid and Frigidaire — across washers, dryers, dishwashers, ovens, ranges, stoves, cooktops and microwaves. If your brand or model is not listed, call us to check.
What areas do you serve?+
Core area: Moncton, Dieppe, and Riverview — service and diagnostic fee, no additional travel charge.

Extended area: Shediac, Petitcodiac, Sussex, and surrounding communities — the service and diagnostic fee applies and an additional travel charge may apply. Any travel charge is confirmed with you before the appointment is finalized. If you are unsure whether your location is covered, call 506-871-8564.
How soon can I get an appointment?+
Most appointments in the core service area are scheduled within the same week. Availability depends on the current schedule. After completing the online booking and payment, we will contact you to confirm the exact arrival window.
Do you offer a warranty on repairs?+
Yes. Every completed repair carries a 30-day parts and labour warranty covering the same repaired fault, subject to the written invoice terms. The warranty covers the specific fault diagnosed and repaired — it does not cover unrelated faults or customer-induced damage.
How does payment work for the repair itself?+
The service call and diagnostic fee is collected securely online when booking. Parts and repair labour are invoiced separately after the repair is completed and require your written approval before work begins. Repair payment is by Interac e-Transfer to Info@D-rubysolutions.com after the work is invoiced.

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